Terms and Conditions of Use
Effective Date: 19-05-2025
Welcome to Curotiva. These Terms and Conditions (“Terms”) govern your use of the Curotiva website and mobile application (“Service”), operated by Curotiva (“we,” “us,” or “our”).
By using Curotiva, you agree to be bound by these Terms. If you do not agree, please do not use our Service.
1. Eligibility
To use Curotiva, you must be at least 13 years old or the minimum legal age in your jurisdiction. By using the Service, you confirm that you meet this requirement.
2. Use of Services
Curotiva offers tools and connections for mental wellness, including:
Educational content
Anonymous posting
Real-time chat and calls
Matching with therapists or listeners
You agree to use the Service lawfully and respectfully. Harassment, abuse, or misuse of the platform will result in immediate suspension or termination.
3. User Accounts
When creating an account:
Provide accurate and complete information.
Maintain the confidentiality of your login credentials.
You are responsible for all activities under your account.
4. Privacy and Data
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your information.
Users are solely responsible for the authenticity, accuracy, and legality of any documents or information they upload. Submitting false, fraudulent, or misleading documents is strictly prohibited and may lead to account suspension, termination, or legal consequences.
Curotiva is not liable for any false, misrepresented, or fraudulent documents or credentials submitted by therapists, listeners, or any other users. The individuals submitting such documents are fully responsible for any repercussions, including legal actions, user complaints, or damage resulting from misinformation or impersonation.
We reserve the right to investigate any suspected misuse and take appropriate actions, including reporting to authorities.
5. Content and Conduct
You are responsible for any content (posts, messages, profile information) you share.
Prohibited content includes:
Hate speech or harassment
Inappropriate, obscene, or illegal material
Misleading or false information
Promotion of self-harm or violence
We reserve the right to remove content or ban users who violate these rules.
6. Professional Advice Disclaimer
Curotiva provides access to listeners and licensed therapists. However:
Content is for informational or supportive purposes only.
For emergencies or medical issues, contact local emergency services or a qualified professional.
7. Payment & Subscriptions (if applicable)
Some features may be paid or subscription-based. You agree to:
Provide accurate payment information
Pay applicable fees and taxes
Follow App Store or Play Store billing terms
All sales are subject to the respective platform’s refund policies.
8. Intellectual Property
All content on Curotiva (branding, articles, UI, etc.) is the property of Curotiva or its licensors. You may not copy, modify, distribute, or use our content without permission.
9. Termination
We may suspend or terminate your access to the Service at any time, without notice, if:
You violate these Terms
We discontinue the platform
Required by law
You may delete your account at any time by contacting us.
10. Limitation of Liability
To the maximum extent permitted by law, Curotiva is not liable for:
Indirect, incidental, or consequential damages
Data loss or unauthorized access
Mental or emotional distress resulting from app use
11. Changes to Terms
We may update these Terms from time to time. If significant changes are made, we will notify users through the app or email. Continued use of the Service means you accept the updated Terms.
12. Governing Law
These Terms are governed by the laws of India, without regard to conflict of laws principles.
13. Contact Us
If you have any questions or concerns regarding these Terms, contact us at:
help@curotiva.com
https://www.curotiva.com